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Ordering

Technical Innovations is currently taking pre-orders for the CloudWatcher Model 2 cloud detection and sky monitoring system. We will accept Visa, MasterCard or Discover and enter your name in the queue. Your credit card will not be charged until the day the unit ships. We are currently anticipating a full level of stock by late October 2008. Pre-orders can be made by telephone (301 977-9000) from 8am to 6pm, M-F, Eastern time or by email (sales@clouddetection.com)24 hours a day.

Support

Technical Innovations has trained staff to provide full support of this product. This will include pre-sales inquires, installation, and ongoing operation. We can be reached at 301-977-9000 from 8am to 6pm, M-F, Eastern Time or by email (support@clouddetection.com) 24 hours a day.

If we have not available at the time of your call, you can leave a message and we will return you call as soon as possible.

Repairs

Technical Innovations has trained its existing electronics staff in order to provide local (U.S.) service repairs, both under and after warranty. The current on-site observatory simulation bench has been adapted to include CloudWatcher as well as the on-site fully equipped and operational HD6T observatory providing "live" operational testing.   Our repair department will maintain a complete inventory of replacement parts to assure timely turn-around on repair requests.

 

 
Contact Us Anytime:

7851 Cessna Ave.
Gaithersburg, Maryland 20879
Phone: (301) 977-9000

   
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